If you live in Johnston, RI and you’re heating with oil, propane, or an old electric resistance system — a heat pump is almost certainly your cheapest path forward. Horizon is a Clean Heat RI registered installer. State rebate $1,500-$5,500, federal $2,000 tax credit, utility incentives $500-$3,000. We make it simple and the savings start the first cold day.
4.9 stars / 147+ Google reviews · RI License #00007430 · Same-day dispatch · BBB A-rated · Clean Heat RI registered installer
Last updated: 2026-05-07 · Reviewed by the Horizon HVAC service team
Heat pumps work in Johnston, RI. Modern cold-climate heat pumps — Mitsubishi Hyper-Heat, Daikin Aurora, Bosch IDS — are rated to operate down to -13°F. Johnston winters average a 28°F low. We size every install for your worst-case cold snap and we run the math against your actual past-12-months utility bills, not a manufacturer brochure. Johnston is a heavy mix of bungalows and ranches built between 1940 and 1980, typical of the inner suburb ring. Most homes here are on natural gas with original or first-replacement forced-air systems.
Clean Heat RI rebates stack: $1,500-$5,500 state (depends on income and system size), $2,000 federal IRA tax credit, plus National Grid utility incentives ($500-$3,000). Stacked total reaches $11,500 on qualifying installs. Horizon handles every form — state paperwork, utility paperwork, federal documentation. State and utility rebates post as instant credit on your invoice; federal credit you claim on next year’s tax return.
Our heat pump install process: free in-home assessment (sizing, ductwork audit, electrical capacity check), written flat-rate quote within 24 hours including the rebate-stacked total, install scheduled when paperwork clears (typically 2-3 weeks), 1-day install for ductless mini-splits, 2-3 days for ducted full-home retrofits. We pull permits, schedule inspections, and commission the system before we leave.
| Horizon HVAC | Typical RI HVAC Contractor | |
|---|---|---|
| Phone answered live | Yes — Mon-Fri 7-6, Sat 8-4 | Voicemail or call center routing |
| Same-day dispatch | 90%+ of Johnston calls | 2-5 business days |
| Pricing model | Flat-rate, written quote before any work | Hourly with parts upcharges at invoice |
| Diagnostic fee | $50 (waived on approval) | $89-$150 |
| Repair warranty | 1 year parts + labor (18 mo for Comfort Club) | 30-90 days |
| Install warranty | 10 yr parts + 1 yr labor | 5 yr parts + 90 days labor |
| License # | RI #00007430 (verifiable) | Often subcontracted |
| BBB rating | A-rated | Varies |
| Clean Heat RI rebate | Registered installer · paperwork handled | Often not registered or charge for paperwork |
Call before 2pm and we have a tech at your Johnston address before dinner in 90% of cases. Our techs route from the closest available truck — not from a central dispatch hub — which is why we hit same-day even during heat waves and cold snaps.
Every job in Johnston gets a written flat-rate quote before any work starts. No hourly drift, no parts upcharges, no surprise add-ons at the invoice stage. You approve in writing or we leave — no hard sell.
RI license #00007430. Fully insured (general liability + workers comp). BBB A-rated. Every tech is a full-time Horizon employee — background-checked, drug-tested, badged. We never subcontract.
Horizon is owned and operated out of Pawtucket. Every tech who works on your Johnston home lives in Rhode Island. We answer the phone live during business hours and a real person is on the other end of every text.
Factory-trained on Mitsubishi, Bosch, Carrier, Trane, Rheem, Viessmann, and most major brands. We recommend the right system for your house and budget — not the brand we’re trying to push this month.
Mitsubishi Hyper-Heat, Daikin Aurora, Bosch IDS — rated to -13°F. We size for Johnston’s worst cold snap. No backup furnace required in 90% of installs.
$1,500-$5,500 state Clean Heat RI · $2,000 federal IRA tax credit · $500-$3,000 utility incentives. We do all the paperwork.
State and utility rebates apply as credit on your invoice — you don’t wait 90 days for a check. Federal credit posts on next year’s taxes.
Ductless mini-splits: 1 day. Ducted whole-home retrofit: 2-3 days. We pull permits, schedule inspection, and commission before leaving.
We pull your past 12 months of utility data and size against worst-case load — not a manufacturer brochure. Oversizing wastes rebate dollars; undersizing freezes you out.
Heat pump = heat AND AC in one system. If your AC is also aging, heat pump install retires both at once. Single quote, single permit, single labor charge.
Horizon’s install crew is factory-trained across the major HVAC manufacturers used in Rhode Island housing stock. We recommend brands by fit — your house, your budget, and how long you plan to stay — not by which manufacturer we are pushing this month.
Forced Air & AC: Mitsubishi, Bosch, American Standard, First Company, Coleman, Carrier, Trane, Rheem
Boilers: Burnham, Crown, Rinnai, Lochinvar, Viessmann
Cold-Climate Heat Pumps: Mitsubishi Hyper-Heat, Daikin Aurora, Bosch IDS
Horizon HVAC’s service area covers all of Johnston, RI — including Thornton, Olneyville, Manton, and Simmonsville (or any neighborhood in between). ZIP codes we serve here: 02919. Our techs dispatch from our headquarters in Pawtucket — average drive time to Johnston is roughly 20 minutes, which means same-day appointments in 90%+ of cases. Johnston is a heavy mix of bungalows and ranches built between 1940 and 1980, typical of the inner suburb ring. Most homes here are on natural gas with original or first-replacement forced-air systems.
★★★★★“We called three other companies — two never called back, one wanted a deposit before they'd even quote. Horizon answered, came out the next morning, gave us a heat pump quote with the Clean Heat rebate already applied. We saved over $9,000 vs the original quote we got from a big-box installer.”
Up to $11,500 stacked: $1,500-$5,500 state rebate (depends on income + system size), $2,000 federal IRA tax credit, plus National Grid utility incentives ranging $500-$3,000. Horizon handles all paperwork and applies state and utility rebates as instant credit on your invoice — you don’t wait for a check. Federal credit you claim on next year’s tax return; we provide the documentation.
Ducted full-system: 2-3 days. Ductless mini-split (1-3 zones): 1 day. Whole-home ductless (4+ zones): 2-3 days. We pull permits, do load calculations, and schedule the install when the rebate application clears — typically 2-3 weeks from quote signing to install start. We commission the system on the last day before leaving.
Yes — modern cold-climate heat pumps (Mitsubishi Hyper-Heat, Daikin Aurora, Bosch IDS) are rated to -13°F and we install them across RI year-round. Johnston winters average 28°F low. We size the system for your worst-case cold snap, not the average, and we run the math against your actual past-12-months utility bills. In 90% of Johnston installs, no backup heat is required. In the remaining 10% (large older homes, oil/propane backup baseboard), we keep the existing system as backup for the coldest 50 hours of the year.
Yes — every neighborhood including Thornton, Olneyville, Manton, and the surrounding 4 areas. ZIPs we install in: 02919. Johnston is a heavy mix of bungalows and ranches built between 1940 and 1980, typical of the inner suburb ring. Most homes here are on natural gas with original or first-replacement forced-air systems.
Typical out-of-pocket after Clean Heat RI rebates: $4,000-$12,000 for ducted systems, $3,000-$10,000 for ductless, depending on system size and existing infrastructure. That’s 30-60% off the sticker price. We give you the rebate-stacked total in your free quote — not the pre-rebate sticker that fine-prints the savings. Pre-rebate sticker for context: $14,000-$22,000 ducted, $8,000-$18,000 ductless.
If you’re on oil or propane: yes, by 40-60% on annual heating cost. If you’re on natural gas: roughly comparable in winter, but you ALSO replace your AC and add dehumidification, so total annual HVAC cost is usually 15-25% less. We pull your past 12 months of bills and run the math in writing during the quote — no estimates, actual cost projection based on the BTU load and the heat pump’s efficiency curve.
On installations: full manufacturer warranty (typically 10 years on parts for major equipment) plus our 1-year labor warranty. We register every install with the manufacturer for you so you do not lose warranty days waiting on paperwork. On repairs: we warranty the specific part we replaced for 1 full year — if it fails for any reason within 12 months of the repair, we replace it at no charge. Comfort Club members get extended labor warranties — 2 years on installs and 18 months on repairs.
Yes — Horizon is a registered Clean Heat RI installer. Heat pump installs in Johnston qualify for rebates ranging $1,500 to $5,500 depending on income and system size, plus the federal $2,000 IRA tax credit for qualifying systems, plus National Grid utility incentives ($500 to $3,000). We handle all rebate paperwork and apply state/utility rebates as instant credit on your invoice — you do not wait months for a check. Federal tax credit you claim on your next tax return; we provide the documentation.
Horizon HVAC Inc. — Rhode Island HVAC contractor since 2023
RI License #00007430 · Fully Insured · BBB A-Rated
Headquartered in Pawtucket, Rhode Island
Full-time W2 technicians (no subcontractors)
Certifications & Registrations:
Payment Methods: Cash · Check · All Major Credit Cards · Synchrony Financing (0% for 12 months OAC)
This page reviewed and maintained by the Horizon HVAC service team. Last updated: 2026-05-07
Free in-home quote. Clean Heat RI registered installer. License #00007430. We handle all rebate paperwork.