Heating repair in North Smithfield, RI covers everything from old cast-iron steam boilers in Slatersville triple-deckers to modern condensing furnaces in newer Branch Village construction. Horizon’s techs train across all of it — gas, oil, hydronic, steam, heat pump, ductless. Whatever heats your North Smithfield home, we service it. Same-day dispatch in 90%+ of cases.
4.9 stars / 147+ Google reviews · RI License #00007430 · Same-day dispatch · BBB A-rated · Clean Heat RI registered installer
Last updated: 2026-05-07 · Reviewed by the Horizon HVAC service team
Horizon’s heating repair service in North Smithfield runs the same playbook as our AC repair: diagnose first, quote in writing, fix it on the first visit. Our techs are trained on every common heating system in RI’s housing stock — gas furnaces, oil furnaces, gas and oil boilers (steam and hydronic), heat pumps, and ductless mini-splits. North Smithfield blends historic mill village housing in Slatersville with modern subdivisions in Primrose. Off-natural-gas pockets here mean propane and oil are common — highest savings opportunity on heat-pump retrofits.
Each truck stocks the most common heating repair parts — igniters, thermocouples, gas valves, zone valves, circulators, control boards, and aquastats. That’s why 90%+ of heating calls finish same visit. If we do need a special part, we order it overnight and waive the second trip fee — no extra charge for our shipping problem.
During cold snaps when every HVAC company in Rhode Island is slammed, we prioritize no-heat calls over comfort tune-ups and we run an after-hours emergency line for nights and weekends. Emergency surcharge is a flat $150 on top of the standard repair quote — most customers find that cheaper than waiting until morning at single-digit temps.
| Horizon HVAC | Typical RI HVAC Contractor | |
|---|---|---|
| Phone answered live | Yes — Mon-Fri 7-6, Sat 8-4 | Voicemail or call center routing |
| Same-day dispatch | 90%+ of North Smithfield calls | 2-5 business days |
| Pricing model | Flat-rate, written quote before any work | Hourly with parts upcharges at invoice |
| Diagnostic fee | $50 (waived on approval) | $89-$150 |
| Repair warranty | 1 year parts + labor (18 mo for Comfort Club) | 30-90 days |
| Install warranty | 10 yr parts + 1 yr labor | 5 yr parts + 90 days labor |
| License # | RI #00007430 (verifiable) | Often subcontracted |
| BBB rating | A-rated | Varies |
| Clean Heat RI rebate | Registered installer · paperwork handled | Often not registered or charge for paperwork |
Call before 2pm and we have a tech at your North Smithfield address before dinner in 90% of cases. Our techs route from the closest available truck — not from a central dispatch hub — which is why we hit same-day even during heat waves and cold snaps.
Every job in North Smithfield gets a written flat-rate quote before any work starts. No hourly drift, no parts upcharges, no surprise add-ons at the invoice stage. You approve in writing or we leave — no hard sell.
RI license #00007430. Fully insured (general liability + workers comp). BBB A-rated. Every tech is a full-time Horizon employee — background-checked, drug-tested, badged. We never subcontract.
Horizon is owned and operated out of Pawtucket. Every tech who works on your North Smithfield home lives in Rhode Island. We answer the phone live during business hours and a real person is on the other end of every text.
Factory-trained on Mitsubishi, Bosch, Carrier, Trane, Rheem, Viessmann, and most major brands. We recommend the right system for your house and budget — not the brand we’re trying to push this month.
Gas, oil, hydronic, steam, heat pump, mini-split. If it heats a North Smithfield home, we service it. Most techs train across systems so you don’t get a mismatch on dispatch.
We prioritize no-heat over comfort calls when temps drop. North Smithfield customers get same-day dispatch even when the rest of RI is slammed.
Igniters, thermocouples, zone valves, circulators, control boards, aquastats. 90%+ of heating repairs finish first visit.
No-heat in January is an emergency. We answer 24/7. Flat $150 emergency surcharge — no per-hour gouging.
If your 18-year-old furnace is on its third repair this winter, we’ll show you the replacement quote alongside. Clean Heat RI rebates included if a heat pump fits.
Every repair carries a 1-year warranty on the part we replaced. Comfort Club members ($14-$59/mo) get 18-month warranty plus priority booking through every cold snap.
Horizon’s install crew is factory-trained across the major HVAC manufacturers used in Rhode Island housing stock. We recommend brands by fit — your house, your budget, and how long you plan to stay — not by which manufacturer we are pushing this month.
Forced Air & AC: Mitsubishi, Bosch, American Standard, First Company, Coleman, Carrier, Trane, Rheem
Boilers: Burnham, Crown, Rinnai, Lochinvar, Viessmann
Cold-Climate Heat Pumps: Mitsubishi Hyper-Heat, Daikin Aurora, Bosch IDS
Before you call Horizon for heating service, run this 5-step self-check. Some no-heat calls have a $0 fix; others need a tech. Here is how to tell:
Still no heat? Call (401) 425-9879. Most North Smithfield heating repairs run $200-$600. Same-day dispatch even during cold snaps.
Horizon HVAC’s service area covers all of North Smithfield, RI — including Slatersville, Forestdale, Branch Village, and Primrose (or any neighborhood in between). ZIP codes we serve here: 02896. Our techs dispatch from our headquarters in Pawtucket — average drive time to North Smithfield is roughly 30 minutes, which means same-day appointments in 90%+ of cases. North Smithfield blends historic mill village housing in Slatersville with modern subdivisions in Primrose. Off-natural-gas pockets here mean propane and oil are common — highest savings opportunity on heat-pump retrofits.
Most days within 2-4 hours of your call. North Smithfield is in our primary service zone — average 30-minute drive from Pawtucket HQ. We prioritize no-heat calls during cold snaps over comfort tune-ups, so even when the whole state is slammed, no-heat customers in North Smithfield still get same-day in 85%+ of cases. After-hours emergencies (overnight or weekend during cold snaps) carry a flat $150 surcharge on top of the standard repair quote.
Most repairs run $200-$600 depending on the part and system type. Flat $50 diagnostic, waived if you approve the repair. Common pricing: igniter $200-$280, zone valve $300-$450, control board $400-$700, circulator pump $350-$600, thermocouple $180-$240, gas valve $400-$650. We give you the flat-rate quote in writing before any work starts — you approve or we leave.
Yes. Our techs are trained on gas furnaces, oil furnaces, gas/oil boilers (steam and hydronic), heat pumps (cold-climate and standard), and ductless mini-splits. North Smithfield blends historic mill village housing in Slatersville with modern subdivisions in Primrose. Off-natural-gas pockets here mean propane and oil are common — highest savings opportunity on heat-pump retrofits. If it heats your house in RI, we service it. We do not specialize narrowly — every tech handles the full range so dispatch matches you with whoever’s closest, not whoever knows boilers.
Yes. Same-day during business hours, after-hours emergency calls during cold snaps. We charge a flat $150 emergency dispatch fee on top of the standard repair quote — most customers find it cheaper than waiting until morning at single-digit temps. The emergency line picks up live, not voicemail. If we can’t get a tech out within 90 minutes (extremely rare), we tell you immediately so you can make a backup plan.
Yes — Comfort Club starts at $14/mo for one system, includes annual heating + AC tune-ups, priority scheduling, and 15% off any repairs. Two-system households run $29/mo, three-or-more $59/mo. Tune-ups catch small problems before they become emergencies — capacitors degrading, igniters cracking, refrigerant leaking slowly — and we have data showing Club members average 60% fewer emergency calls year over year. Most homeowners save the membership cost on the first prevented breakdown alone.
Yes. If your repair turns into a heat pump replacement, Horizon is a registered Clean Heat RI installer — you can stack rebates up to $11,500. We handle all the paperwork. State rebate $1,500-$5,500, federal $2,000 tax credit, plus utility incentives $500-$3,000. State and utility rebates apply as instant invoice credit; federal credit you claim on your taxes the following year. We provide all required documentation.
Three ways: (1) Call (401) 425-9879 — fastest, phone is live during business hours. (2) Book online at horizonhvacinc.com/contact-horizon-hvac — pick a 2-hour window that works for you and we will confirm via text within 30 minutes. (3) Text (401) 425-9879 with your address, the system that needs work, and a brief description — we will respond with available windows. We do not require deposits to schedule. Cancellations more than 4 hours out: free. Less than 4 hours: $50 trip fee.
Horizon HVAC operates under RI state license #00007430. We carry full general liability insurance and workers compensation coverage on every employee. We are BBB A-rated and have been a registered Rhode Island HVAC contractor since 2023. If you need a copy of our insurance certificate before scheduling a job, text us at (401) 425-9879 and we will send it within 5 minutes. We do not subcontract — every tech who shows up is a full-time, badged Horizon employee.
Horizon HVAC Inc. — Rhode Island HVAC contractor since 2023
RI License #00007430 · Fully Insured · BBB A-Rated
Headquartered in Pawtucket, Rhode Island
Full-time W2 technicians (no subcontractors)
Certifications & Registrations:
Payment Methods: Cash · Check · All Major Credit Cards · Synchrony Financing (0% for 12 months OAC)
This page reviewed and maintained by the Horizon HVAC service team. Last updated: 2026-05-07
Same-day service. Flat-rate pricing. License #00007430. 4.9 stars on Google. We answer the phone live.