Heat Pump Installation in Providence, RI — Up to $11,500 Rebate

Up to $11,500 stacked: $1,500-$5,500 state rebate (depends on income + system size), $2,000 federal IRA tax credit, plus National Grid utility incentives ranging $500-$3,000. Horizon handles all paperwork and applies state and utility rebates as instant credit on your invoice — you don’t wait for a check. Federal credit you claim on next year’s tax return; we provide the documentation.

Ducted full-system: 2-3 days. Ductless mini-split (1-3 zones): 1 day. Whole-home ductless (4+ zones): 2-3 days. We pull permits, do load calculations, and schedule the install when the rebate application clears — typically 2-3 weeks from quote signing to install start. We commission the system on the last day before leaving.

Yes — modern cold-climate heat pumps (Mitsubishi Hyper-Heat, Daikin Aurora, Bosch IDS) are rated to -13°F and we install them across RI year-round. Providence winters average 28°F low. We size the system for your worst-case cold snap, not the average, and we run the math against your actual past-12-months utility bills. In 90% of Providence installs, no backup heat is required. In the remaining 10% (large older homes, oil/propane backup baseboard), we keep the existing system as backup for the coldest 50 hours of the year.

Yes — every neighborhood including Federal Hill, Wayland Square, the East Side, and the surrounding 25 areas. ZIPs we install in: 02903, 02904, 02905, 02906, 02907, 02908, 02909. Providence has a heavy mix of triple-deckers, brick rowhouses near Federal Hill, and Victorians on the East Side — older homes often have steam boilers and undersized ductwork that need careful sizing on any new install.

Typical out-of-pocket after Clean Heat RI rebates: $4,000-$12,000 for ducted systems, $3,000-$10,000 for ductless, depending on system size and existing infrastructure. That’s 30-60% off the sticker price. We give you the rebate-stacked total in your free quote — not the pre-rebate sticker that fine-prints the savings. Pre-rebate sticker for context: $14,000-$22,000 ducted, $8,000-$18,000 ductless.

If you’re on oil or propane: yes, by 40-60% on annual heating cost. If you’re on natural gas: roughly comparable in winter, but you ALSO replace your AC and add dehumidification, so total annual HVAC cost is usually 15-25% less. We pull your past 12 months of bills and run the math in writing during the quote — no estimates, actual cost projection based on the BTU load and the heat pump’s efficiency curve.

On installations: full manufacturer warranty (typically 10 years on parts for major equipment) plus our 1-year labor warranty. We register every install with the manufacturer for you so you do not lose warranty days waiting on paperwork. On repairs: we warranty the specific part we replaced for 1 full year — if it fails for any reason within 12 months of the repair, we replace it at no charge. Comfort Club members get extended labor warranties — 2 years on installs and 18 months on repairs.

Standard hours: Monday through Friday 7am to 6pm, Saturday 8am to 4pm. Phone is answered live during business hours — we do not route to voicemail or call centers. Emergency service: available 24/7 for no-heat in winter and AC failure during heat advisories. After-hours emergency dispatch carries a flat $150 surcharge on top of the standard repair quote. For non-emergency calls outside business hours, leave a voicemail and we return calls in order received the next business morning.